Stefan and Sons currently ships throughout the 48 contiguous United States and the District of Columbia from our warehouse in Belmont, Massachusetts.
At this time, we are only accepting orders from residents living within the Continental USA. The shipping rate to the contiguous 48 US states is FREE.
We do not currently ship to Hawaii, Puerto Rico, Guam, Alaska, the Northern Mariana Islands, American Samoa, or the United States Virgin Islands.
Additionally, we do not ship internationally or to APO/FPO/DPO or P.O. Box addresses. Please note that we are not responsible for packages shipped to international re-shippers after the initial delivery has been made.
We use the United States Postal Service (USPS) and United Parcel Service (UPS) for shipments to all 48 contiguous United States and the District of Columbia.
CURRENTLY ALL ORDERS ARE ELIGIBLE FOR FREE SHIPPING.
No matter the service level selected, shipping address accuracy is important. Any customer who submits incorrect shipping address information will be subject to any change or return fees set by the carrier. We will not reship an order or subsequent orders until the due fees are paid.
If you realize a mistake in a recent order, please email [email protected] immediately to request a change. If the package is still in our fulfillment facilities, we will make the change free of charge.
Orders typically have a 1-2 business day timeline for picking and packing; however, this timeline may be extended after a sale or during peak shopping periods.
To return your product, you should mail your product to 23 Raleigh Rd Belmont, Ma 02478, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For items over $75, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Please check back with us periodically for any updates regarding our shipping policies.
SHIPPING TO CANADA
Shipping to Canada will be available soon. Stay tuned!
Modification To The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
